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Frequently asked questions
Dedicated Servers [Questions 4]

What is a Dedicated Server?

A dedicated hosting service, dedicated server, or managed hosting service is a type of Internet hosting in which the client leases an entire server not shared with anyone else


How to install Control Panel?

First make sure to check to see if your server is compatible with cPanel and that the operating system is properly configured. We provide free setup for all of our hosting plans.


How do I restore my cPanel?

Login to your cPanel. Under the files section, click on Backup. Click on Choose File. The name of your backup should now be displayed, so click on Upload. You should then see the progress of your files being restored.


Can I change the Operating System?

If you're keeping the same manufacturer for your operating system, you can likely upgrade your operating system like any other program. Windows and OS X allow you to run upgrade programs that will change the operating system, but leave settings and documents intact.

Reseller Hosting [Questions 3]

What is reseller hosting?

Reseller web hosting is an option that involves one company (a hosting provider) renting hard drive space and bandwidth to another company (small-mid size business), who then rents the space to third parties (entrepreneurs-small business).


How does reseller hosting work?

1) Research and select a hosting company 2) Purchase the reseller package that meets the goals of your business 3) Know and understand your target market to locate your new customers 4) Create your own branded hosting packages 5) Decide your price 6) Sell hosting packages to your clients 7) Earn profit


What are the benefits to reseller hosting?

Get to act as a hosting company – make money hosting and creating websites Easily make profits Design your own hosting plans and packages that are tailored to your own business and clients Host and bill your customers using your unique brand Make independent cPanel control panels for each of your clients

Shared Hosting [Questions 4]

What is Shared Hosting?

Shared hosting allows multiple websites to utilize a single server. Usually, you’ll have no idea who or what websites you’re sharing the resources of a server with. Each customer will usually have a limit on the total amount of server resources they can use, but this will be defined by your hosting package.


How does shared hosting work?

With shared hosting, multiple sites share the same hardware and software resources of a single physical server. Typically, a shared server has pre-installed scripts and software that every site on the server must utilize.


What are the benefits to using a shared hosting environment?

Shared hosting is the perfect fit for beginners who are just getting started online. Since shared hosting is typically geared towards beginners the setup process is usually very intuitive and the host handles the more complex tasks.


What are the negatives to using shared hosting?

The loading speed can be much slower than dedicated server environments There’s a chance your site’s performance can be affected by other sites sharing the same server If your site’s traffic levels increase you may see a lag in performance You won’t be able to customize your server environment for improved performance.

SSL Certificates [Questions 2]

What is SSL Certificates?

Secure Socket Layer (n): aka SSL; a form of digital security which allows for a secure transfer of sensitive data over the internet.


How to install SSL Certificate?

Copy the certificate files to your server. Find the Apache configuration file (httpd.conf) you need to edit. Identify the SSL block you need to configure. Configure the block for the SSL-enabled site.

VPS Hosting [Questions 4]

What is VPS Hosting?

Virtual Private Servers (also called “Virtual Dedicated Servers”) are servers which do not interface directly with the hardware which they are running on and cannot interface directly with eachother. The server is as virtual as it is independent of actual hardware and private in the sense that other VPS servers on the node cannot interact with its file system or processes.


Is VPS secure?

Yes, each VPS server hosting account has its isolated or dedicated RAM, CPU and all server resources. Compared to a shared hosting, your data and processes are more secure in its own virtual environment.


Do I Need VPS Hosting?

If you require root access or more control over your server environment, a VPS is a perfect fit for your needs, without breaking the bank!


What is the difference between a VPS and a Dedicated Server?

Virtual Private Server (VPS) is the virtual servers which can be partitioned into multiple virtual servers in a single physical server. Each virtual server can run its own operating systems, applications and data which are all isolated from all other and it's also can be independently rebooted. A Dedicated Server is a server provided by a web host for you to rent. You have remote access to the server and you can customize the server to your own needs. The server is owned by the web host and you don't have physical access to the server.